Our Legal Framework
We've built number4d around clear terms, transparent policies and your account security. Everything here explains how we operate, what protects your funds, and how we handle disputes in...
Policy & Jurisdiction
number4d operates under the legal framework applicable to supported regions in Indonesia where local law permits gaming and sportsbook activity. Our terms of service govern all account activity, deposits via DANA, OVO, GoPay and QRIS, and withdrawals. We maintain compliance with payment processor requirements and regional financial regulations. Disputes are resolved through our support team first; escalation paths are documented in our
full terms. All player funds are held separately from operational accounts.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Policy Support Channels
Legal Inquiry
Questions about our terms, compliance or account policies? Reach our legal team through the support portal. Response time is typically 24–48 hours for policy clarifications.
Dispute Resolution
If you believe a transaction or account decision was incorrect, file a dispute through your account dashboard. We review and respond within five business days.
Compliance Feedback
Report suspected policy violations or compliance concerns directly to our compliance officer via the secure form in your account settings. All reports are confidential.
Policy Credibility
Transparent Terms
Our full terms of service are published in plain language. No hidden clauses. Every policy section links to the specific rule it covers, so you know exactly what applies to your account.
Payment Clarity
DANA, OVO, GoPay and QRIS deposit and withdrawal rules are spelled out separately. Processing times, limits and fee structures are visible before you confirm any transaction.
Account Security
We detail our encryption, two-factor authentication and fraud-detection measures. Your account data is protected under industry-standard protocols reviewed annually by third-party auditors.
Dispute Precedent
Our dispute resolution process is documented with real examples. You can see how similar cases were handled, what evidence we require, and typical resolution timelines.
Regional Compliance
We maintain current legal status in supported Indonesian regions. Our compliance calendar is updated quarterly and published in the legal section so you know our standing.
Policy Updates
When we change our terms, we notify you 30 days in advance via email and in-app alert. You can review the old and new versions side-by-side before the change takes effect.
Consistency Across Our Policies
| Account Terms | Same account security rules apply whether you're on the sportsbook, live casino or slots lobby. One account, one set of protections. |
|---|---|
| Payment Rules | DANA, OVO, GoPay and QRIS follow identical deposit and withdrawal policies across all game types. No hidden fees per section. |
| Dispute Process | Whether your issue involves a sportsbook bet, live table hand or slot spin, the same five-step resolution process applies. |
| Data Privacy | Your personal information is protected under one privacy policy. We don't share data differently between casino and sportsbook sections. |
| Bonus Terms | Promotional terms are consistent across all lobbies. A bonus earned on slots can be used on live tables without separate conditions. |
| Withdrawal Limits | Your daily and monthly withdrawal caps are the same regardless of which game type you're playing or which payment method you choose. |
| Support Access | Our support team handles legal, payment and account questions through one unified channel. No routing delays between departments. |